FAQ2025-11-08T13:20:20+05:30

ASK & WE ANSWER

frequently asked questions

Frequently Asked Questions

“Find answers to frequently asked questions about our services.”

What services does D2D Express offer?2025-11-08T13:04:21+05:30

Domestic, international, and e-commerce courier solutions.

How can I track my shipment?2025-11-08T13:05:33+05:30

Use your tracking ID on our website or app for real-time updates.

Do you offer same-day delivery?2025-11-08T13:06:31+05:30

Yes, for select cities and eligible shipments.

Can I schedule a pickup from my location?2025-11-08T13:08:02+05:30

Absolutely—doorstep pickup is available across major cities.

Do you ship internationally?2025-11-08T13:09:53+05:30

Yes, to over 200 global destinations with customs support.

Is COD (Cash on Delivery) available for e-commerce?2025-11-08T13:10:51+05:30

Yes, we offer COD and prepaid options for online sellers.

Are my parcels insured?2025-11-08T13:11:27+05:30

Are my parcels insured?

What items are restricted or prohibited?2025-11-08T13:14:23+05:30

Hazardous, illegal, and perishable items are not allowed.

How do I become a business partner?2025-11-08T13:15:29+05:30

Contact our sales team via the website for tailored logistics plans.

What are your customer support hours?2025-11-08T13:17:19+05:30

We’re available 9 AM to 9 PM, Monday to Saturday.

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